Contact Us

Our Address

Lucknow

Jahangirabad, Nawabganj road, Uttar Pardesh, 225203

Email: help@gulsanlibas.in

Phone: +918250646332

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INFORMATION QUESTIONS

Frequently Asked Questions

Yes, we strive to provide customers with the same product they see in the picture. We make every effort to ensure that the product’s appearance matches the image on our website or in our catalog. However, please keep in mind that slight variations may occur due to factors like lighting, photography, or minor manufacturing changes. Rest assured, we aim to deliver a product as close as possible to what you see in the picture

The estimated delivery time for your location is typically within 8-10 days. Please note that delivery times may vary slightly depending on your exact location and any potential delays in transit. We strive to get your order to you as quickly as possible.

If the item you’re interested in is currently out of stock, you can sign up for our notifications to be alerted when it becomes available again. Additionally, our team can suggest similar alternatives if you’d like to explore other options.

To initiate a return for a damaged item, please follow these steps:

1. Capture clear photos and a video of the damaged product, including its packaging.

2. Email the photos and video, along with your order number, to our customer support team at [customer support email].

3. Our team will review your request and, if it meets the criteria, provide you with instructions for returning the item.

4. Once we receive the damaged product and verify the issue, we will replace it with a new one.

We appreciate your cooperation and understanding in providing evidence to expedite the return process. If you have any further questions or concerns, please don’t hesitate to reach out to our customer support team for assistance.

I’m sorry, but we currently do not offer Cash on Delivery (COD) as a payment option. We only accept prepayment through various secure methods. If you have any questions or need assistance with payment, please feel free to reach out, and we’ll be happy to help.

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